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Author: Kiana Minkie

Artificial Intelligence, Generative AI, Tone of Voice

How to Make AI-Generated Content Sound More Human

Artificial Intelligence, Generative AI

Does Your AI Speak Your Brand Voice?

Microcopy - Small Words of Big Importance
Content Creation, Customer Experience, User Experience

Microcopy – Small Words of Big Importance

Financial Services

Compelling Content 101: A Guide to Strategic Content Creation for Financial Services Marketing

Artificial Intelligence, Generative AI

Automated Reviews: Critical for AI-Powered Content Creation

Evergreen content banner image
Content Creation, Content Impact

What’s Evergreen Content?

grammar guides image by ryan wallace from unsplash
Grammar Tips

Style Guides or Grammar Guides? Are They Different?

Is the Current Inclusive Language Definition Truly Helpful?
Inclusive Language

Is the Current Inclusive Language Definition Truly Helpful?

A road sign with two signs pointing in opposite directions, one says complicated, the other says simple. It represents content clarity.
Artificial Intelligence, Content Governance, Generative AI

Turn Complexity Into Content Clarity With Governance

A Guide to Gender Neutral Language in Business Writing
Content Guidelines, Inclusive Language

A Guide to Gender Neutral Language in Business Writing

Website mocks up representing UX/UI & Microcopy design for a better user experience
Technical Communication, Technology, User Experience

Banish the Blunders: How to Write Clear UI And Microcopy

Two head shaped bookcases with books in them facing eachother, with a squiggly line and a light bulb between them symbolising knowledge transfer.
Knowledge Management

Building a Culture of Content-Driven Knowledge Transfer

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